Service expansion timeline
Fiber expansion happens in phases. Understanding the sequence helps you know where your neighborhood is in the process and what to expect.
You'll notice construction activity — trenching machines digging lines, utility trucks installing aerial cables, or directional boring equipment running cables under streets without trenching. This is the fiber cable being laid to your neighborhood. It can take weeks to months depending on the size of the build.
After the main fiber trunk is installed, crews add distribution points, splice boxes, and optical splitters that allow multiple homes to connect to the same fiber strand. These appear as small locked boxes mounted on utility poles or in underground vaults.
The network goes 'live' — meaning individual addresses can now be connected. The carrier's systems show which addresses are serviceable. This is when door-to-door sales activity begins and online address checkers start showing availability at your address.
When you sign up, a technician runs a fiber drop from the nearest distribution point to your home's exterior, installs the ONT, and connects your service. This final 'drop' from the street to your home is the last piece of the installation.
Typically 2–8 weeks after the construction crews finish your street, the network is ready for home connections. If you see construction happening on your street, check availability online in a few weeks — it may already be live by the time you check.
Enter your address and a local specialist will confirm availability and walk you through your options — no obligation.
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